New Mexico-based Western Wood Products (WWP) turned to DiCentral more than 10 years ago for an EDI solution. At its customers’ request, the company looked to further streamline its growing operations, as it provides large stores and other organizations with numerous treated and untreated lumber products including dowel and socket fences, posts, sawn timbers, guard rails, pallet lumber and wood pellets for heating, bedding and cooking. The large customers not only expect quality products, but also accuracy and efficiency in their ordering and payment process.
“DiCentral does two important things for the company,” said Ray Levengood, President at Western Wood Products. “First, it allows us to consistently and quickly have our purchase orders come in. And secondly, we get our invoices turned over quickly using DiCentral. Obviously, those are core elements of any business. We’ve never felt the need to shop around given DiCentral’s system has consistently worked well. And with virtually no glitches over the years, that’s quite something.”
Serving customers in multiple states and offering a wide variety of products, Levengood said the company’s facility is unique in the industry in that everything that comes in is raw material and everything that goes out is usable product. That zero-waste approach results in numerous products and large orders. Levengood said that more than half of its business is conducted through DiCentral’s cloud-based EDI solution. That vast number of documents is easily managed, as DiCentral ensures ongoing compliance with its buyers’ specific EDI requirements.
Levengood said he sees additional buyers coming on board and using DiCentral to service them, positioning DiCentral’s EDI capabilities as a needed tool for ongoing growth and peace of mind for demanding buyers.
“Buyers of all types of products, including the most foundational elements for building, agriculture and cooking, demand the same ordering and invoicing efficiency that other more luxury-oriented buyers demand,” said Thuy Mai, president and CEO at DiCentral. “We’re pleased that DiCentral has provided more than a decade of trusted EDI technology to an innovative lumber products manufacturer such as Western Wood Products. It serves as one of our latest long-term stories of customer success.”
Founded in 2000, DiCentral is a leading global provider of B2Bi managed services. Headquartered in Houston, Texas, DiCentral has 10 offices worldwide supporting customers in more than 27 countries. DiCentral’s services and solutions are singularly focused on B2B integration and are used by many Fortune 1000 companies, processing over $200 billion in transactions for over 30,000 organizations worldwide. The company’s vertical expertise transcends through the automotive, retail, distribution, manufacturing, pharmaceutical, healthcare, energy and financial services. DiCentral provides turn-key cloud-based B2Bi managed services, which allows organizations to connect and exchange critical business documents with their trading community. The core components of the managed services offering include ERP integration, secure B2B communications, data transformation, business rule analytics, inventory management and trading partner community management. The company develops and markets a complementary suite of supply chain applications. Visit www.dicentral.com.
For more information on Western Wood Products and its offerings, visit www.westerwoodproducts.net.
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