5 Key Support Questions You Can’t Afford to Forget when Evaluating an EDI Provider

February 3, 2020 Ivy Davis

Evaluation is a key component in our everyday decision-making processes, both personally and professionally. In making business decisions, we tend to focus our considerations in features, functionalities, and areas such as ROI (return on investment), TCO (total cost of ownership) and risk factors, such as up time, availability, and security. Yet, in the age of cloud-based, do-it-yourself solutions, many business consumers overlook support as consideration.

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