HOUSTON – Igloo Coolers has a history dating back to the invention of the first ever beverage cooler in the 1950s. Today, Igloo is positioned as the largest cooler manufacturer in the world. The company recently brought DiCentral on board to update Igloo’s EDI suite and expedite the onboarding of its largest customers in time for summer.
“The mapping and map structure offered by DiCentral lent itself to a more readily developed map,” said Greg Smith, senior director of enterprise systems at Igloo Coolers. “We are optimistic this will mean a quicker time to market for new Igloo trading partners, potentially in half the time previously required.”
Peak selling season for the cooler company falls between April and August of each year. This creates a greater sense of urgency for onboarding new customers in time to meet seasonal demand. With the new DiCentral EDI suite in place, Igloo reduced customer lead times from months to only a matter of days.
“At Igloo we strive to truthfully create a partnership with our trading partners,” said Smith. “This can’t be a transactional business. Our objective is to become more self-sufficient over the long term, essentially making Igloo easier to do business with.”
Before turning to DiCentral to realize the full potential of the Igloo ERP system, the company had to determine how to update legacy processes without unraveling the existing system. Igloo’s top 80 customers represent 98% of company dollars handled by EDI – it was critical that Igloo onboard the top 80 customers quickly and efficiently. Today, nearly 78% of Igloo’s total business runs through the system the company created with DiCentral.
“The focus was on our partnership to a large extent,” Smith added. “The DiCentral development team was outstanding, disciplined, and flexible. The response time to resolve any issues has been less than 24 hours in almost every case.
Igloo’s largest customers began onboarding earlier in 2019, leading up to the peak summer selling season. The completed system successfully integrated purchase orders, ASNs, and invoices. Igloo plans to expand the system to include tender acknowledgement and shipping carrier integration in the near future.
Founded in 2000, DiCentral is a leading global provider of B2Bi managed services. Headquartered in Houston, Texas, DiCentral has 11 offices worldwide supporting customers in more than 35 countries. DiCentral’s services and solutions are singularly focused on B2B integration and are used by many Fortune 1000 companies, processing over $200 billion in transactions for over 30,000 organizations worldwide. The company’s vertical expertise transcends through the automotive, retail, distribution, manufacturing, pharmaceutical, healthcare, energy and financial services. DiCentral provides turn-key cloud-based B2Bi managed services, which allows organizations to connect and exchange critical business documents with their trading community. The core components of the managed services offering include ERP integration, secure B2B communications, data transformation, business rule analytics, inventory management and trading partner community management. The company develops and markets a complementary suite of supply chain applications. Visit www.dicentral.com.
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